Q1: Can i have a sample order
for testing?
A1:Sure, we accept sample order to enable you to evaluate our products’ performance & appearance, pacakge. We can also send to your appointed customers to test directly.
Q2: Can I customize your items
with my own brand ?

A2:Yes,OEM and ODM orders are bothwelcomed. 

Just talk with our sales team about your requirement details, Such as, silkprint logo on item itself, customized labels,user manual, carry case/ gift box, Item color change, or even design a new mould, ect.

Q3: Do you have inspection
procedures for product?
A3: All the products have 4 inspection procedures: Material inspection, Half-finished products inspection, Aging testing and Finished product inspection. Each item is 100% self-inspection before shipment.
Q4: How can i get the after-
service?

A4: 1-Year warranty and Full-life training or maintaince. Generally, we will add 1-2%free spare parts in your official large qty.
If the damaged products are proved due to our quality problem, we will provide free replacement. 

If it is the men-made problems,we also send the spare parts with our bottom price.

Q5: How can I be your distributor
in my country ?
A5: Firstly, order our products ≥ 8 models,  and meet the MOV per season/ year.
Then we will authorize your company as our distributor with an Authorization Letter. 
You can enjoy a VIP distributor wholesales prices, high-resolution products images, vedios, brochures and some professional suggestions to your sales channels, retailers or end buyers will all be recommended to you directly. various privileges and supports can be offered to our loyal distributors in priority.
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